When should I schedule my move?

• If you need to move immediately, we may be able to accommodate you—just give us a call!
• If you require a written in-home estimate, schedule it 7 days to 2 weeks before your planned move.
• The more advance notice you provide, the better we can coordinate your move efficiently.

How long does an in-home estimate take?

• Typically, our in-home estimates take no more than an hour.

What are my responsibilities during the move?

• Be present while our team packs your belongings.
• Keep jewelry and high-value items with you personally.
• Review and sign the inventory list of your belongings before the move.
• Ensure that no prohibited items are packed for transport.

What items can’t be moved?

• Flammable materials, liquids, perishable foods, and items prone to deterioration should not be shipped.
• If you’re unsure whether something can be moved, give us a call for clarification.

Are there any strictly prohibited items?

• Yes, we cannot transport illegal substances, alcohol, weapons, ammunition, or hazardous materials.
• High-value collections may require additional insurance coverage before transport.

Can my car be moved with my household belongings?

• In most cases, we can transport your car, truck, or SUV along with your household goods.
• If this isn’t possible, we can arrange an alternative transport solution.
• Local moves do not include vehicle transport.

Can I pack my own belongings?

• Absolutely! However, be aware that self-packed items are not covered under valuation protection unless the exterior of the box is visibly damaged.

How long does it take to pack a home?

• The time required varies by home size, but we typically complete packing within 1-2 days.

Can I leave clothes in dresser drawers?

• Yes! Soft clothing items can remain in drawers.
• However, remove any solid or fragile objects that could cause damage.

What kind of coverage do I have in case of damage?

• Every move includes valuation coverage at 60 cents per pound, per item, at no additional cost.
• If you want full replacement or depreciated value coverage, you can purchase additional valuation protection for an added premium.
• The cost of coverage varies based on the type of move and the declared value of your belongings.